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Third-party cookie help

If you encounter an issue during your login when using your browser, please navigate to your “Settings” / “Privacy & Security” page and disable (turn off) the “Prevent Cross-Site Tracking” radio button. This will allow you to access the website.


Instructions for iOS

  • Go back to the home screen
  • Open the "Settings" App
  • Scroll down to find and select the "Safari" menu option 
  • Scroll down to the "Privacy & Security" section and toggle the "Prevent Cross-Site Tracking" option (see screenshots below)

 

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Toggle is turned ON and cookies are BLOCKED (NOT working correctly)

Toggle is turned OFF and cookies are UNBLOCKED (working correctly)

Web Content Display Web Content Display

 


Instructions for MacOS

  • In Safari, go to the "File" menu and choose "Preferences" (command + ,)
  • Select the tab labeled "Privacy"
  • Uncheck the "Prevent cross-site tracking" option (see screenshots below)

 

Toggle is turned ON and cookies are BLOCKED (NOT working correctly)

 

Toggle is turned OFF (working correctly)

 


Instructions for Chrome

  • Click on this link: chrome://settings/cookies
  • Scroll down to the section titled “See all cookies and site data”
  • Click on the “Add” button that is located to the right of the sub-section titled, “Sites that can always use cookies” as shown below

 

In the box that pops up on the screen add the following sites:

[*.]sammonsfinancialgroup.com

[*.]midlandnational.com

[*.]northamericancompany.com

Note: Each site will need to be entered one at a time. Once you have entered the site address, check the box for “All cookies, on this site only” then simply click the “Add” button.